“We’re delighted to share with you the first sight of our new Production facility and are really looking forward to having our team and all of our facilities together under one roof.
This new space is over three times the size of our existing plant and will allow for even greater efficiencies in the delivery of our services. Logistically it will offer a vast improvement in the movement of goods around the plant, allowing incoming product, stock holding, finishing solution and distribution to be a seamless production flow with plenty of room for growth.
It will allow us to plan future expansion with the confidence that space for new manufacturing processes will not be a problem. We’re looking forward to installing our state-of-the-art equipment and welcoming our team into this fantastic new working environment.”
All of the staff wore pink uniform, some added pink socks and even a pink wig was seen in the office!
David decided to support this charity this year, in the past we’ve hosted Macmillan Coffee mornings which have been a great success, but he thought the pink theme would work well involving all of the team – he went off and sourced pink work-wear for everyone.
On the day, all of the team wore pink tops, we enjoyed lovely freshly stone-baked pizza’s delivered to the door by the Castle Inn Castle Donington – we asked the team to make a donation to the charity for their lunch and held a pink themed prize draw.
Over the day we raised over £500.00 for the charity.
David even carried on the theme with the Derby Trailblazers – their Division One team played Kent Crusaders in a league match – the players warmed up in pink.
The supporters all embraced the charity idea and they held a pink themed raffle.
The club raised £200.00 to donate to the charity as well.
FC Cartons once again celebrates its British Retail Consortium (BRC) – Packaging & Packaging Materials ‘AA’ grade certification.
We are pleased to announce that we have continued our British Retail Consortium (BRC) – Packaging & Packaging Materials standard at the prestigious ‘AA’ grade level. Director of fc cartons Debra Woodyatt commented:
“We have said many times before that we are always looking for continual improvement across all aspects of our business – from process requirements, to warehousing space and now we’ve achieved another BRC Audit with ‘AA’ and 100% compliant.
We’re so pleased with the outcome of our Audit, obviously with an ‘AA’ grade last year the pressure was on to retain it, I was thrilled with our 100%, it just reinforces the team work ethics that we all have and every one of our staff understands the importance of the external accreditation to our business. It’s an exciting time at fc and with this Audit under our belts we will now look forward to seeing our expansion plans coming together this autumn”.
Just one part of this continual improvement is the Quality Management System which provides guidance and a framework for moving forward under the BRC banner. fc cartons first applied for BRC – Packaging & Packaging Materials standard and attained it 5 years ago. Over this past 5 years, fc cartons have improved their grading to achieve the ‘AA’ grade through great teamwork, clear communication and a desire to offer the very best in customer service.
Debra Woodyatt continued:
“Following the auditors comments, which included references ‘Nice friendly people’ and ‘a good facility’ we would like to take this opportunity to thank the fc cartons team and our customers for supporting us through another successful year.”
Some of the very positive feedback we received on our certification:
“Congratulations FC! Well done to the team”
“Cracking effort Debra, well done!”
“Congratulations, wow 100%!”
“Fantastic, well done everyone”
“Well done Debra, great news!”
To find out more about fc cartons’ BRC related work or any pick and place, gluing, folding window patching and die-cutting projects, visit: www.fccartons.co.uk
Q: Why has the introduction of Pick and Place been so successful for Team FC?
We have been able to further develop the capability of Pick and Place – when we introduce a new service it is not just what the equipment can do that excites our R and D team – it’s what it can’t do; but with our wealth of knowledge and expertise we understand how that capability can be extended and increase the flexibility of our finishing solutions. This innovation has helped us open new doors in new market sectors; we can now Pick and Place different materials – not just APET windows. We have developed some new and different profiles which have had a significant effect on our business and have been extremely well received by both current and new customers alike.
To find out more please contact us on:
01332 850648 or email: firstname.lastname@example.org
Our Rugby theme has been used to demonstrate how we use our knowledge and expertise to always create the perfect finish for our customers.
CRM – Communication is Key!
First of all, a huge thank you to all of our customers who completed and returned our customer satisfaction survey.
As part of our commitment to quality and customer service we have looked in detail at all of the comments and feedback given, in order to address any areas where we can improve. We truly value the information that you have provided and it really will help us to deliver an efficient, appropriate and cost effective service to your business. Communication is an area that we identified for development as a result of listening to you. We have recently implemented a comprehensive CRM (Customer Relationship Management) system which enables us to record and respond to our customers’ needs with greater efficiency. This integrates fully with our existing system and enables us to capture all customer related information, quotes and documents in one place.
Our new CRM system went live in April and we are currently training the team and optimising how we use this powerful software to its full capacity. Our next phase of development in this key area will be for Production Data collection, then expand the system to cover all of the team here at fc.
Due to the resounding success of our previous traditional Fish ‘n’ Chips Friday we decided a follow up treat would be a welcome end to another busy week for Team fc.
Daniel from ‘Mobile Fish & Chips’ arrived in our car park at 11.00am sharp, got his fryer fired up and promptly started serving up piping hot fish ‘n’ chips at 11.45am!
Again the lunchtime treat was very well received and we got some great comments from the team:
“these were better than last time”
“the best fish ‘n’ chips I have had in ages”
and of course we had a repeat of;
“can we do it every Friday”
It is nice to see the cardboard trays being used especially with the news they keep food fresher for longer than their polystyrene competitors (not that the Fish ‘n’ Chips lasted long enough not to be 100% Fresh!) However they are a more sustainable form of packaging as they are recyclable and biodegradable.
Here at fc we take the avoidance of all forms of waste very seriously. We are committed to our Green credentials, maximise our recycling, maintain our Carbon Neutral status and continue with our tree planting programme. We hope you’ll find these staggering facts in our ‘Focusing on food waste’ Infographic below as interesting and yet disturbing as we do?