FC Cartons once again celebrates its British Retail Consortium (BRC) – Packaging & Packaging Materials ‘AA’ grade certification.
We are pleased to announce that we have continued our British Retail Consortium (BRC) – Packaging & Packaging Materials standard at the prestigious ‘AA’ grade level. Director of fc cartons Debra Woodyatt commented:
“We have said many times before that we are always looking for continual improvement across all aspects of our business – from process requirements, to warehousing space and now we’ve achieved another BRC Audit with ‘AA’ and 100% compliant.
We’re so pleased with the outcome of our Audit, obviously with an ‘AA’ grade last year the pressure was on to retain it, I was thrilled with our 100%, it just reinforces the team work ethics that we all have and every one of our staff understands the importance of the external accreditation to our business. It’s an exciting time at fc and with this Audit under our belts we will now look forward to seeing our expansion plans coming together this autumn”.
Just one part of this continual improvement is the Quality Management System which provides guidance and a framework for moving forward under the BRC banner. fc cartons first applied for BRC – Packaging & Packaging Materials standard and attained it 5 years ago. Over this past 5 years, fc cartons have improved their grading to achieve the ‘AA’ grade through great teamwork, clear communication and a desire to offer the very best in customer service.
Debra Woodyatt continued:
“Following the auditors comments, which included references ‘Nice friendly people’ and ‘a good facility’ we would like to take this opportunity to thank the fc cartons team and our customers for supporting us through another successful year.”
Some of the very positive feedback we received on our certification:
“Congratulations FC! Well done to the team”
“Cracking effort Debra, well done!”
“Congratulations, wow 100%!”
“Fantastic, well done everyone”
“Well done Debra, great news!”
To find out more about fc cartons’ BRC related work or any pick and place, gluing, folding window patching and die-cutting projects, visit: www.fccartons.co.uk
Q: Why has the introduction of Pick and Place been so successful for Team FC?
We have been able to further develop the capability of Pick and Place – when we introduce a new service it is not just what the equipment can do that excites our R and D team – it’s what it can’t do; but with our wealth of knowledge and expertise we understand how that capability can be extended and increase the flexibility of our finishing solutions. This innovation has helped us open new doors in new market sectors; we can now Pick and Place different materials – not just APET windows. We have developed some new and different profiles which have had a significant effect on our business and have been extremely well received by both current and new customers alike.
To find out more please contact us on:
01332 850648 or email: email@example.com
Due to our expansion programme for 2018 we have an immediate vacancy for a Machine Operator in our Gluing department.
The main functions of the post are:
Responsible for setting up and running machinery and providing instruction, to other team members, in order that they can run machines and produce quality products.
Duties and Responsibilities
- Responsible for setting up and running machinery to meet the efficiencies and quality required and maintaining Production and Quality records
- Providing instruction to other team members to enable them to run machinery and produce quality products.
- To communicate in person and on the telephone with colleagues, customers and other visitors in a friendly and positive manner.
- To work in accordance with Health and Safety and Hygiene regulations at all times.
- To undertake staff training and development to enhance the role and your personal development.
- To undertake any other such duties, within the competency of the post.
- To work in a flexible manner.
- To work effectively as part of a team.
- To maintain a general level of tidiness in work areas, and ensure punctual time keeping in accordance with contracted hours.
We are looking for the right candidate to meet our Company Values, have the necessary experience, enthusiasm, able to demonstrate passion in the role and with an excellent work ethic.
The candidate will be required to work to our shift system and overtime requirements to meet customer needs.
The candidate can expect a clean and friendly working environment with an attractive pay package which includes Life Cover, Pension, Holiday Pay Bonus and work wear.
If you feel that you have the skills and attributes to meet our requirements, please email our Operations Director – Liam Cox: firstname.lastname@example.org
Our Rugby theme has been used to demonstrate how we use our knowledge and expertise to always create the perfect finish for our customers.
CRM – Communication is Key!
First of all, a huge thank you to all of our customers who completed and returned our customer satisfaction survey.
As part of our commitment to quality and customer service we have looked in detail at all of the comments and feedback given, in order to address any areas where we can improve. We truly value the information that you have provided and it really will help us to deliver an efficient, appropriate and cost effective service to your business. Communication is an area that we identified for development as a result of listening to you. We have recently implemented a comprehensive CRM (Customer Relationship Management) system which enables us to record and respond to our customers’ needs with greater efficiency. This integrates fully with our existing system and enables us to capture all customer related information, quotes and documents in one place.
Our new CRM system went live in April and we are currently training the team and optimising how we use this powerful software to its full capacity. Our next phase of development in this key area will be for Production Data collection, then expand the system to cover all of the team here at fc.
Due to the resounding success of our previous traditional Fish ‘n’ Chips Friday we decided a follow up treat would be a welcome end to another busy week for Team fc.
Daniel from ‘Mobile Fish & Chips’ arrived in our car park at 11.00am sharp, got his fryer fired up and promptly started serving up piping hot fish ‘n’ chips at 11.45am!
Again the lunchtime treat was very well received and we got some great comments from the team:
“these were better than last time”
“the best fish ‘n’ chips I have had in ages”
and of course we had a repeat of;
“can we do it every Friday”
It is nice to see the cardboard trays being used especially with the news they keep food fresher for longer than their polystyrene competitors (not that the Fish ‘n’ Chips lasted long enough not to be 100% Fresh!) However they are a more sustainable form of packaging as they are recyclable and biodegradable.
Here at fc we take the avoidance of all forms of waste very seriously. We are committed to our Green credentials, maximise our recycling, maintain our Carbon Neutral status and continue with our tree planting programme. We hope you’ll find these staggering facts in our ‘Focusing on food waste’ Infographic below as interesting and yet disturbing as we do?
We are delighted to have joined and support the Treetops Business Club. Treetops is close to our hearts here at fc and we are always amazed and humbled by the fantastic work they do and the support they offer families.
For more details on this excellent work and details on how to join the Business Club, see their website: www.treetopshospice.org.uk