We ‘convert’ our knowledge and expertise into the perfect finish

As the Rugby World Cup reaches its climax we thought it would be great to share our latest line up with you, our selection process covers the following criterion:

Systems and Quality control: Team fc are very proud of our BRC AA 100% compliant status, however we never take our accreditation for granted. We continually review our systems and procedures to ensure they match the changes within our business as it continues to develop and evolve. We strive to continually improve the business and drive that improvement by continually reviewing our KPI’s analysing trends, gaps and inconsistencies. We set ourselves targets which are shared throughout the business to ensure everyone within the business has a clear vision of what is required to achieve the standards we require. Our Team know what the future looks like as we drive development to cover all aspects of our business: product, staff, plant, machinery and process. Our customers can be assured that their product is produced through our processes in a safe and hygienic environment and to the highest quality standards available.

The quality of our service – we will not let you down:

“FC Cartons, time and again has gone the extra mile to get cartons delivered on time in full without ever letting quality standards slip”

“FC Cartons have such a depth of knowledge and expertise that if a problem exists on a job we have delivered, they will review and see if a solution exists which would resolve the issue without a complete re-print, saving valuable time and money”

Using our knowledge, experience and expertise: Our innovation centre offers a level of specialist finishing solutions which is unrivalled in the market place. We have become the finishing solutions problem solver where customers and potential customers approach fc to establish the technological possibility of achieving a specific finishing solution.

Putting investment first, so you don’t have to: e have continually invested in the latest and best plant and equipment available, we now have the most complete and comprehensive finishing solutions facility available in the market place.

Customer Relationship Management

Our comprehensive CRM (Customer Relationship Management) system enables us to record and respond to our customers’ needs with greater efficiency. This integrates fully with our existing system and enables us to capture all customer related information, quotes and documents in one place. Our processes can be transparent with our customers’ systems to give the end user a seamless process. We can adopt our customers’ requirements from data collection to quality control or we can adapt our systems to ensure that our customers’ and the end user’s needs are met.

Would you like to work in real time?

We do work in real time with some customers, where they have requested this facility – giving them live production and despatch data, which has improved their own efficiencies and their customer service.

Would you like the opportunity to work with Team fc in real time?

Contact: Sales@fccartons.co.uk